Paham777 Privacy Policy – Personal Data Protection for Malaysian Members

Paham777 collects various types of personal information when you register and use our platform. Below is a summary of the data categories collected, along with specific examples of the information within each category:

Paham777 collects your personal information through the following channels:

• Account Registration: When you complete the registration form on paham777, your identification and contact details are collected directly. This includes your name, phone number, email address and chosen password.
• KYC Process (Identity Verification): During identity verification prior to your first withdrawal, you will be asked to submit documents such as a copy of your Malaysian IC or passport. These documents are used solely for age and identity verification purposes.
• Financial Transactions: Every time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX, and every time you make a withdrawal, a transaction record is automatically logged in the paham777 system.
• Platform Usage: Activity and technical data are collected automatically when you use the platform — including pages visited, games played, session duration, and device used. This helps us understand how members use the platform for ongoing improvements.
• Support Communications: When you contact the paham777 support team via live chat or email, conversation records are retained for service quality purposes and future reference.
• Cookies and Similar Technologies: As described in Section 6, paham777 uses cookies and similar technologies to collect technical data while you browse our platform.

We do not purchase or obtain your personal data from third-party sources without your prior knowledge and consent.

Paham777 uses your personal data solely for the following purposes. We will not use your data for any other purpose without notifying you in advance:

• Account Management: Creating, verifying and managing your paham777 account — including processing logins, handling password change requests and maintaining membership records.
• Transaction Processing: Processing all deposits and withdrawals accurately and securely — including verification of the payer's identity and transaction records for internal audit purposes.
• Service Provision: Providing access to all games and betting at paham777 — from Malaysian Super League and EPL football, to live casino with Baccarat and Roulette, through to slots from leading providers.
• Platform Security: Detecting and preventing fraud, multi-accounting, money laundering, and other illegal activities that could compromise the security of the platform and other members.
• Legal Compliance: Meeting applicable legal compliance requirements — including KYC obligations, suspicious transaction reporting, and adherence to relevant regulations.
• Responsible Gambling: Monitoring members' betting patterns to identify signs of problem gambling and reaching out to those who may need support — to safeguard their wellbeing.
• Customer Support: Resolving complaints, responding to enquiries, and providing effective technical assistance to paham777 members.
• Service Communications: Sending important notifications relating to your account — such as transaction confirmations, security alerts, and policy updates. These communications cannot be unsubscribed from as they are necessary for the operation of your account.
• Marketing Communications (with consent): Sending information about paham777's latest promotions, bonuses, and offers — only if you have consented to receive such communications. You may withdraw this consent at any time.
• Platform Enhancements: Analysing usage data in aggregate (not on an individual basis) to understand how members use paham777 and make meaningful improvements to the user experience.

Paham777 sell, rent, or share members' personal data to third parties for marketing or commercial purposes. However, in the course of operating the platform, there are limited situations where we need to share your data with certain parties:

• Payment Service Providers: To process your deposits and withdrawals, the necessary transaction information is shared with licensed payment providers such as FPX gateways, DuitNow providers and digital wallet operators (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay). This data sharing is kept to a minimum and limited strictly to the information required to complete the transaction.
• Game Providers: To enable you to play games from Evolution Gaming, Pragmatic Play, SA Gaming, PG Soft, and other providers, basic account information (player ID, relevant balance) is shared with the respective provider. These providers have data protection agreements with paham777 and are not permitted to use this information for any other purpose.
• Legal Authorities: paham777 will disclose the required information to legal authorities or competent government agencies when required by law, court order, or for legitimate criminal investigation purposes. In such circumstances, we will notify you of the disclosure where permitted by law.
• Professional Advisors: In certain circumstances, information may be shared with lawyers, accountants or auditors carrying out professional duties on behalf of paham777 — all of whom are bound by strict confidentiality obligations.

Paham777 implements multiple layers of technical and organisational security to protect members' personal data from unauthorised access, loss, misuse, or accidental disclosure:

• 256-bit SSL Encryption: All communications between your device and paham777's servers are protected by TLS (Transport Layer Security) with 256-bit encryption — the same security standard used by Malaysian banking institutions. This ensures that data in transit cannot be intercepted by third parties.
• Data-at-Rest Encryption: Sensitive data such as payment details and KYC documents stored in paham777's database are encrypted using AES-256 — an internationally recognised military-grade encryption standard.
• Multi-Layered Access Control: Access to member data within the paham777 system is restricted to staff with a legitimate operational need only. All access is logged for audit and internal monitoring purposes.
• 24/7 Security Monitoring: paham777's automated monitoring system continuously watches for suspicious activity — including unusual login attempts, irregular transaction patterns and attempted cyberattacks. Any anomaly triggers an immediate response from our security team.
• Two-Factor Authentication (2FA): paham777 provides a 2FA option for all member accounts — once enabled, logging in from a new device will require an additional verification code sent to your phone number.
• Regular Security Testing: paham777 conducts regular penetration testing using independent cybersecurity firms to identify and address any vulnerabilities in our systems before they can be exploited.

While paham777 takes all reasonable security measures, no system can be made completely impenetrable. We encourage you to do your part by using a strong and unique password, enabling 2FA, and never sharing your login details with anyone.

Paham777 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and analyse website usage. The following are the types of cookies we use:

• Essential Cookies: These cookies are required for the platform's core functions — such as maintaining your login session, remembering your language preference and ensuring session security. Without them, paham777 cannot function properly. These cookies cannot be disabled.
• Performance Cookies: These cookies collect information about how you use paham777 — the pages you visit most often, time spent in each section and any error messages encountered. All information is collected in aggregate and anonymised — it is used solely to improve platform performance.
• Functional Cookies: These cookies allow the platform to remember your preferences — such as display theme, preferred betting limits and frequently used game selections — for a more personalised experience on your next visit.
• Analytics Cookies: paham777 uses trusted third-party analytics services to understand overall platform traffic. This data is used in aggregate form for improvement purposes only.

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect your ability to use the paham777 platform fully — including login functionality and session security.

Paham777 retains members' personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable law. The following are general guidelines on retention periods:

• Active Account Data: For as long as your paham777 account remains active, all related data is fully retained to ensure smooth platform operations.
• Financial Transaction Records: Retained for a minimum of 7 years from the date of the transaction — this is a standard legal requirement for financial records that paham777 cannot waive.
• KYC Documents: Retained for the duration of active membership plus 5 years after account closure — to meet legal compliance requirements related to anti-money laundering regulations.
• Betting History: Retained for 3 years from the date of the bet — for dispute resolution and responsible gambling monitoring purposes.
• Support Communication Records: Retained for 2 years after the conversation ends — for quality control purposes and reference should a similar issue arise.
• Cookie Data: This depends on the type of cookie — session cookies are deleted when you close your browser, while persistent cookies have a set expiry date (typically between 30 days and 1 year).

Once the specified retention period has expired, data will be securely deleted or permanently anonymised so that it can no longer be linked to you as an individual.

As a paham777 member, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat or email at support@paham777.click:

Paham777 is a platform exclusively for adults aged 18 years and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

As part of our commitment to child protection:

• All new account registrations go through an age verification process — including verification of a Malaysian phone number registered in an adult's name.
• The KYC process conducted prior to your first withdrawal requires a copy of your Malaysian identity card confirming that you are 18 years of age or older.
• Should paham777 discover that personal data belonging to a minor has been collected without our knowledge, we will take immediate steps to delete all such data and close the account in question.
• Parents or guardians who discover that their minor child has registered an account on paham777 are requested to contact us immediately at support@paham777.click so that prompt action can be taken.

Paham777 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or relevant technological developments.

When material changes are made to this Privacy Policy — meaning changes that significantly affect how we collect, use, or share your data — paham777 will:

• Sending email notifications to all registered members at least 14 days before changes take effect, outlining the key updates made.
• Displaying a clear notice on the paham777 platform homepage regarding upcoming Privacy Policy changes before they take effect.
• Updating the "Last Updated" date at the top of this document to reflect the date of the latest amendment.

Your continued use of the paham777 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account and request data deletion in accordance with the procedures set out in Sections 8 and 9.

If you have any questions, concerns, or requests regarding paham777's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

• Live Chat: The fastest way to reach us — the live chat icon is available at the bottom right of the paham777 platform, operating 24 hours a day, 7 days a week in Bahasa Melayu.
• Privacy Email: support@paham777.click — please state "Privacy Enquiry" in your email subject line. All privacy enquiries will be responded to within 5 business days.

For formal requests relating to data rights (such as data access, rectification, or deletion requests), please submit a written request via email including:

1. Your full name and paham777 account number
2. The type of request you are making (access, correction, deletion, etc.)
3. A brief description of the data related to your request
4. A copy of your identification document for identity verification purposes